Privacy Policy

Effective Date: January 1, 2023

At Curated Quarters ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website curatedquarters.com (the "Site") or engage with our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on the Site
• Place an order for our products
• Subscribe to our newsletter
• Complete a contact form or request information
• Participate in surveys or promotions
• Interact with our customer service team

The types of personal information we may collect include:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (processed securely through our payment processor)
• Order history and preferences

1.2 Non-Personal Information

When you visit our Site, we may automatically collect certain information about your device and browsing activities, including:

• IP address
• Browser type and version
• Pages you view on our Site
• Time spent on pages
• Referring website addresses
• Operating system
• Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our Site and services
• Process and fulfill your orders
• Improve, personalize, and expand our Site and services
• Understand and analyze how you use our Site
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
• Comply with legal obligations

3. Sharing Your Information

We may share your personal information in the following situations:

3.1 Service Providers

We may share your information with third-party service providers who perform services for us or on our behalf, including:

• Payment processing
• Order fulfillment and shipping
• Data analysis
• Email delivery
• Hosting services
• Customer service
• Marketing assistance

3.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our security measures include:

• SSL encryption for data transmission
• Secure servers with firewalls
• Regular security audits
• Limited access to personal information on a need-to-know basis
• Employee training on data protection

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our policies.

For tax and accounting purposes, we retain order information for a minimum of 7 years. For marketing purposes, we retain contact information until you unsubscribe or request deletion.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You may request access to the personal information we hold about you and request a copy in a structured, machine-readable format.

6.2 Correction

You may request that we correct any inaccurate or incomplete personal information.

6.3 Deletion

You may request that we delete your personal information, subject to certain exceptions.

6.4 Restriction of Processing

You may request that we restrict the processing of your personal information under certain circumstances.

6.5 Objection to Processing

You may object to our processing of your personal information for direct marketing purposes or other legitimate interests.

6.6 Withdraw Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We may need to verify your identity before processing your request.

7. Third-Party Websites

Our Site may contain links to third-party websites that are not affiliated with us. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website.

8. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including personal information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

11. California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request disclosure of the categories and specific pieces of personal information collected
• Request deletion of personal information
• Opt-out of the sale of personal information
• Not receive discriminatory treatment for exercising privacy rights

To make such a request, please contact us using the information in the "Contact Us" section below. We will verify your request using the information associated with your account, including email address. Government identification may be required.

12. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR). These include:

• The right to access, correct, update, or request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a data protection authority

Our legal basis for collecting and using personal information depends on the context in which we collect it. We may process your personal information because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and not overridden by your rights
• To comply with the law

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@curatedquarters.com
• By mail: Curated Quarters, 1428 Craftsmans Way, Asheville, NC 28801
• By phone: (828) 555-0192

Our Data Protection Officer can be contacted directly at dpo@curatedquarters.com.